CSCR™ sponsored research is featured in CSCMP's Supply Chain Quarterly

Research by Dr. John Coyle, professor emeritus of supply chain management and the director of corporate relations for the Smeal College of Business's Center for Supply Chain Research™, and Dr. Kusumal Ruamsook, instructor of supply chain and information systems and a research associate for the Center, was featured in the recent Council for Supply Chain Management Professional's (CSCMP's) Supply Chain Quarterly.  "T = MIC2: Game-changing trends and supply chain's 'new normal'," explores the five technologies of the future and the "new normal" characteristics of future supply chains. A brief abstract follows.

During the past several decades, exogenous forces have developed and/or shaped the supply chains of many organizations and their approach to improving efficiency, effectiveness, and execution. The game changer during the 1980s was Federal deregulation of transportation; in the 1990s, it was the power shift in supply chains with the emergence and dominance of large-scale retailers; and now, it is technology (hard and soft) that has become the game changer for the foreseeable future.

The game changing exogenous forces have required supply chain professionals to continually “look out” to identify these external change drivers; to “look around” to gauge the impact on their competitive environment; and to “look in” to decide how their resources and capabilities can be organized to respond effectively. Based upon our research, we have identified five game-changing technologies and will exemplify how they will impact supply chains in the future.

The five technologies are: mobile communications, deep learning, cloud computing, intelligent robotics, and manufacturing digitalization. Furthermore, we articulate the “new normal” characteristics of future supply chains—Mobility, Integration, Complexity and Competitiveness (MIC2)—that will dictate necessary areas of strategic focus for the future. Our objective is to provide insights which will assist organizations to gauge and evaluate the challenges and opportunities, and respond effectively to the changing landscape.

For CSCMP's Supply Chain Quarterly, Quarter 4, 2014, article, visit