Ticketing FAQs

Based on the number of students in our college who have now filed their intent to graduate in May, we have determined that each graduate will be able to receive up to six tickets for their guests to attend commencement due to capacity limits in the Bryce Jordan Center. This will provide each graduating student with the same opportunity to invite their friends, family and loved ones. We ask that you please reserve only the tickets you need, so we can accommodate as many people as possible.

The ticket window will open on Monday, March 25 at 10 a.m. and will close on Friday, April 12 at 5 p.m. On Monday, March 25, graduating students will receive an initial email from our college commencement team on how to secure free tickets for your guests.

Graduating students can reserve up to six tickets for their guests during the ticket window from March 25 through April 12. To reserve tickets, on March 25, at 10 a.m., graduates can log in to the BJC Account Manager using their Penn State email and Ticketmaster password. If you haven’t logged on before or are unsure of your password, use the “Forgot Password?” link to reset or create a password. Once reserved, mobile tickets will be available to transfer to guests via email. Guests will receive an email with instructions on accepting their mobile ticket. For more information, follow these instructions for transferring and accepting tickets.

Students can visit the ticket portal up to two times while the ticket window is open from March 25 through April 12 to reserve up to six tickets total. For example, students can reserve two tickets in the first order and four tickets in the second order.

When the ticket request window ends on April 12, our college will review the allotment of tickets reserved by graduates. If additional tickets remain, they will become available on a first-come, first-served basis during the week of April 15. Students will receive an email with information about a potential second ticket window.

Graduates can attend commencement no matter if they reserved guest tickets or not, as graduates do not need a ticket for themselves to attend. If there is a possibility that you think you might attend your graduation, students are highly encouraged to secure the tickets for your guests during the ticket window between March 25 and April 12. On April 15, remaining tickets will become available on a first-come, first-serve basis—including for students who did not originally request tickets by April 12.

Graduating students will use their Penn State email address and personal Ticketmaster password to reserve tickets for their guests.

Within the BJC Account Manager, students can transfer mobile tickets to guests via email. Guests will receive an email with instructions on accepting their mobile ticket. For more information, follow these instructions for transferring and accepting tickets.

Yes. Students can transfer tickets for multiple guests in their party to one guest (for example, tickets for children or extended family members can be shared with one person to keep track of). In this case, all guests (up to six people) will need to meet and enter the Bryce Jordan Center at the same time.

Yes — tickets can be transferred as many times as needed. Once a ticket has been accepted by a guest, that guest can transfer their ticket back to the graduating student, who can then share with another guest via the BJC Account Manager portal. For more information, follow these instructions for transferring and accepting tickets.

No. Once tickets are reserved, they cannot be returned to the Bryce Jordan Center. However, you may transfer tickets to another graduating student that they can use for their guests.

Yes — tickets can be transferred via the BJC Account Manager portal as many times as needed, including to friends and other graduating students to transfer to their guests.

Tickets cannot be printed in advance. Prior to commencement, only mobile tickets are available to reserve and transfer. However, on the day of the commencement ceremony, guests with mobile tickets can visit the box office at the Bryce Jordan Center for assistance if they are having an issue accessing their ticket.

Seating will be general admission (not assigned) and doors will open 90 minutes prior to each ceremony. ADA seating and accommodations are available and can be requested during the ticket request process.

Yes. Up to four ADA tickets may be reserved and count toward the six-ticket allotment for each graduating student. ADA accessible tickets will be available for guest requesting seats for Wheelchair Accessibility, Limited Mobility (can navigate up to 9 steps), or Sight/Hearing Impairment.

Only students who are officially set to graduate in the spring 2024 semester will be permitted to participate in the ceremony. We do, however, allow students who are within six credits of completing their degree requirements to participate in the summer and fall ceremonies.

Please note that our college cannot accommodate past graduates from a previous semester.

Only students who are still in applied status for graduation as of March 13, 2024, will be able to reserve tickets for the spring ceremony. Please visit the LionPATH tutorial for information on how to verify your graduation status.

Please review the BJC’s full bag policy. Guests are permitted to bring one bag into the arena. Permitted bags include:

• Bags that are clear plastic, vinyl or PVC and do not exceed 12” x 6” x 12”.
• One-gallon clear plastic freezer bag (Ziploc bag or similar).
• Small clutch bags, with or without a handle or strap, that do not exceed 4.5” x 6.5” x 1".

Please note: An exception will be made for medically necessary items that cannot fit into a clear bag, after proper inspection. No backpacks are allowed.