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Working Papers

The educational opportunities are described in executive education, outreach, and world campus settings.

Working Papers

The Center for Supply Chain Research offers a variety of working papers relating to the field of supply chain and information systems.

To order working paper(s):

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Please use Adobe Acrobat to view all .pdf documents.

I. Strategy/Management
II. Logistics Value/Performance Measurement
III. Procurement
IV. Transportation
V. Relationships/Partnerships
VI. Information Technology
VII. Logistics in Service Industries
VIII. Quality/Process Management
IX. Special Topics

I. Strategy/Management
05-05 A Review of Global Supplier Selection Criteria, Methods and Applications (.pdf 66Kb)
Simon Tisminesky, A. Ravi Ravindran, Mordechai Levi
04-03 Estimation Procedures in Supply Chains: Inventory Management (.pdf 78Kb)
Jack Hayya Steven Disney Terry Harrison Dean Chatfield Joen Kim
03-05 Competitive Location and Capacity Decisions for Facilities Serving Time-sensitive Customers
Anthony K. Kwasnica Euthemia Stavrulaki
01-10 Market Size Estimate and the Potential Savings Associated with Outsourcing the Management of Global Trade Operations
Dr. John J. Coyle Mr. Scott A. Gaston and Dr. Robert A. Novack
01-03 A Data Warehousing Approach to Supply Chain Integration
Dr. Jack Hayya Chao-Hsien Chu and James He
01-02 Research Issues in Supply Chain Design: Analytic Modeling Approaches
Dr. Jack Hayya Chao-Hsien Chu James He
00-05 Critical Success Factors for the Supply Chain Process
Dr. Jack HayaChao-Hsien Chu James He
99-2 A General Methodology for Determining a Fit Between Supply Chain Logistics and the Five Stages of Strategic Management
Dr. Joseph L. Cavinato
98-4 The Integration of Firm Resources: The Role of Capabilities in Strategy and Firm Performance
Scott B. Keller Dan Lynch John Ozment
96-4 The Future of the Corporate Logistics Department
Michael J. Skinner
96-1 Why Corporate Executives Have Difficulty Grasping the Meaning of Logistics: Only the Seven Critical Processes of Logistics
Kant Rao (1950-1995) Joseph L. Cavinato
95-11 Marketing Logistics Value: Managing the 5 P's
Joseph C. Andraski Robert A. Novack
95-7 Reducing Inventories in a Multi-Echelon ManufacturingFirm—A Case Study
Alan J. Stenger
94-6 Global Supply Chains: Factors Influencing Outsourcing of Logistics Functions
Kant Rao Richard R. Young
94-1 Using Policy Capturing to Identify the Effects of External Consistency on Logistics Manager's Performance
Matthew Waller Robert A. Novack
93-6 The Effects of Judgmental Structure, Complexity, and Consistency on Managerial Performance
Matthew Waller Robert A. Novack
91-7 Logistics Optimizing and Operational Plans and Systems: Their Role in the Achievement of Corporate Goals
Robert A. Novack Steve Dunn Richard Young
91-2 Global Logistics: A State of the Art Assessment
Joseph L. Cavinato Gary Gittings Robert A. Novack Evelyn Thomchick
90-2 Rethinking Concept Foundations in Logistics Management
Robert A. Novack Lloyd M. Rinehart Michael V. Wells
II. Logistics Value/Performance Measurement
05-03 A Bi-criteria Model for the Inventory Aggregtion Problem under Risk Pooling (.pdf 66Kb)
Saurabh Gaur, A. Ravi Ravindran
03-03 The Challenges of Implementing the Perfect Order Concept (.pdf 67Kb)
Dr. Robert Novack Dr. Douglas Thomas
02-04 The Impact of Correlation on Measuring Perfect Order Fulfillment
Dr. Robert Novack Dr. Douglas Thomas
02-02 Measuring Item Fill Rate in a Finite Horizon
Dr. Douglas Thomas
00-04 Performance Measures, and Measurement in Supply Chains in the Food System
Dr. James Beierlein Chris Miller
98-10 An Empirical Analysis of Warehouse Measurement Systems in the Context of Supply Chain Implementation
Robert A. Novack Allen Kiefer
98-9 A Supply Chain Framework for Quantifying Customer Service
Jon P. Sarginger
98-8 Logistics Value Quantification and Measurement
Robert A. Novack
98-7 Logistics Performance Measurements: Link to Profitability, Revenues, and Customer Satisfaction
Cynthia K. Tyworth
97-4 Benchmarking in the Logistics Industry
Wang Haun Ran
97-3 Measuring and Improving Import Process Performance
Michael A. Haughton William L. Grenoble Evelyn A. Thomchick Richard R. Young
95-9 A Comparative Assessment of Senior and Logistics Executives' Perceptions of Logistics Value
Robert A. Novack Lloyd M. Rinehart C. John Langley Jr.
92-7 An Internal Assessment of Logistics Value
Robert A. Novack Lloyd M. Rinehart C. John Langley Jr.
92-5 Quality Benchmarking in Logistics: Barriers to Benchmarking
Kent T. Hickey
90-7 A Total Cost/Value Model for Supply Chain Competitiveness
Joseph L. Cavinato
III. Procurement
04-08 Forecast Updating and Supplier Coordination for Complementary Component Purchases
Douglas J. Thomas Donald P. Warsing Xueyi Zhang
03-06 An Exploration of Inventory, Service, and Information Tradeoffs in a Newsvendor Model for Dependent Demand Items
Douglas J. Thomas Donald P. Warsing Xueyi Zhang
99-1 Fitting Purchasing to the Five Stages of Strategic Management
Dr. Joseph L. Cavinato
98-3 Exploring Alternative Purchasing Strategies: Just In Time or Just Enough!
Scott B. Keller Julie A. Gentry Matthew A. Walker
97-2 The Use of Integrated Supply as a Conceptual Basis for MRO Consumable Management
Jeffrey W. Pilof
96-2 Leading Edge Approaches to Training and Developing Purchasing Professionals
Richard Young Joseph L. Cavinato Virginia F. Tucker
94-2 The Management of Strategic Purchasing Decisions in Manufacturing
Matthew Waller Robert Landeros
92-4 Leveraging Operational Support/MRO Purchases Report #1: A Phased Approach to Managerial Effectiveness
Joseph L. Cavinato
92-1 Attaining Global Competitive Advantage Through a Segmented Procurement Logic
Joseph L. Cavinato John J. Barry
91-3 Environmental Regulatory Compliance in the Purchase of Hazardous Waste Transportation Service
Jeffrey M. Sharp Robert A. Novack Michael A. Anderson
90-9 Identifying Inter-firm Total Cost Advantages for Supply Chain Competitiveness
Joseph L. Cavinato
90-3 Evolving Procurement Organizations: Logistics Implications
Joseph L. Cavinato
90-1 An Industrial Purchasing Process Framework and its Implications on the Costs of Quality in Firms
Robert A. Novack
IV. Transportation
05-07 VBA Applications for the Minimum Cost Transportation Model (.pdf 68Kb)
Jae-Dong, Jack C. Hayya
02-03 A Study of Electronic Transportation Providers
Leilani M.M. Schlottfeldt
01-01 A Comparison of U.S. International Freight Forwarders and Third Party Logistics Providers
Chin-Miao Hsu
00-06 Maintenance Practices Among Private Railcar Fleet Operators in North American Chemicals and Plastics Firms
Dr. Richard Young Dr. Alan Stenger
00-03 The Emergence of eCommerce in Freight Transport: A Survey of Key Developments
Pardip Sandhu
00-02 Technology, Order Processing and Cycle Time Reduction: An Examination of Internet Usage in Transportation Industrial Markets
Dr. Howard Forman
98-6 Exploring Dispatcher Characteristics and the Effect on Driver Retention
Scott B. Keller John Ozment
98-5 Managing Driver Retention: Effects of the Dispatcher
Scott B. Keller John Ozment
98-2 A Model of Airline Service Competition
Yoshinori Suzuki
97-5 The Value of Motor Carrier Satellite Communications Systems to Buyers of Freight Services: Building a Theory
Tracey D. Rishel Alan J. Stenger
95-6 Robustness of the Normal Approximation of Lead-Time Demand in a Distribution Setting
John E. Tyworth Liam O'Neill
95-4 Carrier Response to Congestion Pricing
Kant Rao William L. Grenoble IV Gary Gittings Karin Maszczak
92-11 Conformance-to-Standard For On-Time LTL Transportation: How Much Is It Worth?
John E. Tyworth Haw-Jan Wu
92-2 Railroad Network Models: A Review and Case Study of the Process for Adoption
Kant Rao William L. Grenoble IV John E. Tyworth
91-8 The Demise of Sovereign Immunity for Hazardous Road Conditions
John W. Bagby Gary L. Gittings
91-6 Modeling Transportation-Inventory Trade-Offs in a Stochastic Setting
John E. Tyworth
91-5 Transportation Analysis Using Computer Modeling in a Spreadsheet Environment
John E. Tyworth
91-1 The Inventory Theoretic Paradigm for Transportation Choice Models: A Critical Review
John E. Tyworth
90-8 Modeling the Effects of Traffic Congestion on JIT
Kant Rao William L. Grenoble IV
90-6 Traffic Congestion and JIT
Kant Rao William L. Grenoble IV Richard Young
90-5 Travel and Tourism for the Disabled: An Assessment
Martha M. Cuckovich
V. Relationships/Partnerships
99-4 U.S. Foreign Freight Forwarders and Customs Brokers: Trends and Customer Relationships
Dr. Evelyn Thomchick Julianne Ott Allison Dornan William Sisco
95-14 Partnership Satisfaction: Using the Underlying Dimensions of Supply Chain Partnerships to Measure Current and Expected Levels of Satisfaction
Lisa Williams
95-8 Interorganizational Strategic Relationships: A Definition For Theory Development
Lisa Williams
92-8 Dedicated Relationships: A Case Study at a Large Automobile Manufacturer
Andrew S. Helveston
92-3 Managing Contractual Relationships with Regulated Carriers in an Environment: Protecting Negotiated Rates
Jeffrey M. Sharp
90-10 Merger Objectives, Post-Merger Integration and Continuity in Vendor Relationships
Richard R. Young
VI. Information Technology
05-08 RFID, Leadtime, Inventory Cost and Stochastic Dominance (.pdf 73Kb)
Jack C. Hayya, Uttarayan Bagchi, Liam O'Neill, Amy Zeng
05-06 Order Crossover with Exponential Lead Time (.pdf 80Kb)
Jack C. Hayya, Joen G. Kim, Daewon Sun
05-01 All-Zero Forecasts for Lumpy Demand: A Factorial Study (.pdf 80Kb)
Dean C. Chatfield, Jack C. Hayya
04-07 Determinants of Technology Post-Adoption Behavior and Internalization: An Investigation into a Major U.S. Automotive Supply Chain
Susan K. Lippert Howard Forman Hyokjin Kwak
04-06 People and Information Technology in the Supply Chain: Social and Organizational Influences on Adoption (.pdf 68Kb)
Dawn M. Russell Anne M. Hoag
04-05 Technology Performance and Utilization in a Major U.S. Automotive Supply Chain: Examining Cognitive and Experiential Antecedents to Post-Adoption Behavior (.pdf 71Kb)
Susan K. Lippert Howard Forman
04-04 Using Time Petri Nets for Modeling and Analysis of Supply Chain Events (.pdf 68Kb)
Emily (Rong) Liu Akhil Kumar
04-02 SISCO: An Object-Oriented Supply Chain Simulation Tool Utilizing JAVA and XML (.pdf 71Kb)
Dean Chatfield Terry Harrison Jack Hayya
04-01 The Supply Chain Modeling Language (SCML) (.pdf 71Kb)
Dean Chatfield Terry Harrison Jack Hayya
03-08 Better, Faster, Cheaper: A Multi-Attribute Supply Chain Auction Mechanism (.pdf 68Kb)
Ching-Hau Chen Ritzo Terry Harrison Anthony Kwansica Doug Thomas
03-07 Supply Chain Technology: Technology Trust and Antecedents to Perceived Long-Term Internationalization Consequences
Susan K. Lippert Howard Forman
03-02 Best Selling Mechanism for an Online Retailer: Posted Price, Auction or Dual?
Daewon Sun
03-01 Integrated Model of Technology Adoption and Internalization Along an Automotive Supply Chain
Howard Forman Susan Lippert
02-05 Global Order Status Process of Hi-Tech Companies
Jatinder Chahal Evelyn Thomchick
01-08 Supply Chain Information Technology Metrics
Dr. Jack Hayya Chao-Hsien Chu Xin (James) Che Dean C. Chatfield
01-06 How to Become/Build/Be a Successful Online B2B Marketplace
Peter Burggraaff
01-05 Date Warehousing in Supply Chains
Dr. Jack Hayya Chao-Hsien Chu Xin (James) He
01-04 EBusiness Applications In Customer Service: A Student-University Research Center Collaboration (.pdf 62Kb)
Dr. Evelyn Thomchick Susan Purdum Kevin Milne Leann Cicco Marty Duff Bill Falstich Lynn Esenwine
00-01 An Untapped Technology: Using Geographic Information Systems in Supply Chain Management Strategy
Christian Mostert
98-12 Implementation of Integrated Supply Chain Information Systems
Scott Stephens W. L. (Skip) Grenoble Ph.D.
96-5 Pallet Management Systems: Description, Analysis and Considerations for Implementation
Steven A. Williams
96-3 Responsiveness Logistics Insights to Quick Response & Electronic Data Exchange
George Oommen
95-15 The ABC's of EDI: The Role of Activity-Based Costing (ABC) in Determining EDI Feasibility in Shipper and Carrier Organizations
Lisa Williams
95-13 Integrating Logistics Systems: The Role of EDI
Danuta Kisperska-Moron Lisa Williams
95-12 Moving Toward LIS Theory Development: A Framework of Technology Adoption Within Channels
Lisa R. Williams Ph.D. Linda G. Miller
95-3 Shipper, Carrier, and Consultant Perspectives on Successful EDI Implementation in the Motor Carrier Industry
Lisa Williams Phillip A. Lewis
95-2 A Framework for Logistics Information System Theory
Lisa Williams Linda G. Miller
94-7 An Analysis of the Use of Telemetry as an Approach to Implementing Continuous Inventory Review in the Bulk Gases Industry
James M. Kilgore
93-2 A Study of the Usage and Adoption of Electronic Data Interchange (EDI) Within Marketing and Logistics Channels
Lisa R. Williams
93-1 Understanding Distribution Channels: A Study of Interorganizational EDI Adoption
Lisa R. Williams
91-9 Achieving Integrated Logistical Operations Through the Effective Management of Information Resources
Alan J. Stenger
VII. Logistics in Service Industries
97-1 The Influence of Just-In-Time Practices on Customer Satisfaction and Costs
George D. Magee
95-10 Managing Logistics Quality, Speed, and Complexity: Lessons From the Field Service Industry
William L. Grenoble IV
93-4 The Significance of Logistics in Hotel Operations
John S. Hulton
93-3 Redistribution: The Value-Added Link Between Manufacturer and Wholesaler in the Foodservice Industry
John S. Hulton
91-10 JIT and Hospitals: Is Congestion a Factor?
Steven C. Dunn
VIII. Quality/Process Management
05-04 A Base Period Inventory Policy for Decentralized Supply Chains
Atul Rangarajan, A. Ravi Ravindran
02-01 Order Flow in Serial Supply Chains
Dr. Dean Chatfield Dr. Jeon Kim Dr. Terry Harrison Dr. Jack Hayya
95-5 Reengineering Order Fulfillment: A Process Perspective
Matthew A. Waller Dennis Woolsey Robert Seaker
94-8 Environmentally Responsible Logistics Systems
Haw-Jan Wu Steven C. Dunn
94-5 Management Perception of the Link Between Product Quality and Customer Perception of Product Quality
Matthew Waller
94-4 Incremental and Breakthrough Process Improvement: An Integrative Framework
Sanjay L. Ahire Matthew Waller
94-3 Supply Management Strategies and Manufacturing Quality: A Covariance Structure Model
Matthew Waller
92-10 Teaching Quality in Logistics
Robert A. Novack William L. Grenoble Nancy J. Goodbread
92-9 Empirical Science in Business Logistics: Solving the Latent Variable Dilemma
Steven C. Dunn Robert Seaker Matthew Waller
IX. Special Topics
05-02 Multi-Objective Models for Supplier Selection (.pdf 67Kb)
Akhil Kumar Jacques Wainer Zuopeng Zhang
03-09 Meta-workflows and ESP: A Framework for Coordination, Exception Handling and Adaptability in Workflow Systems (.pdf 70Kb)
Akhil Kumar Jacques Wainer Zuopeng Zhang
03-04 Leveraging Information Sharing to Increase Supply Chain Configurability (.pdf 84Kb)
Emily (Rong) Liu, Akhil Kumar
01-09 Benchmarking Catalog
Warren Chew
01-07 Joint Inventory and Price Optimization for an Electronic Retailer
Heman K. Bhargava Daewon Sun Susan Xu
99-3 A Problem-Based Approach to an International Logistics Course
Dr. Evelyn Thomchick
98-13 The Impact of Downsizing on Import Departments
Evelyn Thomchick Richard Young William Grenoble
98-11 Supply Chain Mapping: A Report on the Business Process and Supply Chain at Ciba Specialty Chemicals
Alok Makhija
98-1 The Role of Certification in Logistics
Evelyn Thomchick Tricia Humphrey
95-1 Postponement and Product Latitude in Market-Oriented Organizations
Matthew A. Waller Pratibha A. Dabholkar
93-5 An Assessment of Logistics Research Paradigms
Steven C. Dunn Robert F. Seaker Alan J. Stenger Richard Young
92-6 A Profile of Pennsylvania Electronic Equipment Exporters
Evelyn Thomchick
91-11 The Elusive Discretionary Function Exception from Government Tort Liability: The Narrowing Scope of Federal Liability
John W. Bagby
91-4 Developing an Integrated Framework for State Technology
Kant Rao Evelyn A. Thomchick
90-4 An Inventory Demand Simulation Model Incorporating Discrete Event Effects of Weather and Seasonality
William L. Grenoble IV

The cost for working papers is $3.50 per paper for domestic orders, and $4.00 per paper for international orders. Payment is accepted by personal checks, cashiers checks, or money orders. Checks should be made payable to "The Pennsylvania State University" or payment may be made by credit card by calling 814-865-0585 with card details.

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