Essentials of Supply Chain Management
A joint venture with Smeal College of Business' Center for Supply Chain Research. Cosponsored by the
This program offers all the foundational understanding to managing effective supply chains. Learn common terminology, inventory methodologies, distribution concepts, and service performance. Topics include:
- A holistic approach to managing your supply chain to avoid functional pitfalls
- Perspectives of how to minimize supply chain costs while maintaining or improving customer service
- Concepts of pooling, postponement, and other inventory deployment strategies
- Customer service management
- Industry case study on trading partner collaboration
- Team-based simulation for applied learning
Who Should Attend
This program is for managers who are new to supply chain processes and searching for best practices in their area of responsibility. Those who work as functional counterparts in finance, information systems, manufacturing, or marketing will also benefit. This is a required course for those pursuing a Certificate in Supply Chain Management.
Upon completion of Essentials of Supply Chain Management, you will have gained the knowledge to:
- Integrate all functions along the chain through shared objectives
- Develop common performance metrics
- Improve customer satisfaction through shorter cycle times, maximizing capital turnover
- Use information technology to enhance performance
- Work effectively with alliances and partnerships in the extended supply chain
Supply Chain Management
- Defining the Supply Chain
- Scope of Supply Chain Activities
- Systems Perspective of the Supply Chain
- Market Demands and Corporate Expectations
Supply Chain Strategies
- Link Between Business Strategy and Logistics
- Motivational and Leadership Technologies
- Value Chain Analysis
- Competing on Speed, Flexibility, Responsiveness, Quality, and Value-Added Services
- Competing Through Alliances
Supply Chain Partnerships
- Strategic Alliances and Partnerships
- Characteristics of Partnerships
- Current Research and "Best Practices"
- Shared Use of Technologies
- Factors Leading to Partnership Satisfaction
Information Technology and the Supply Chain
- The Role of Information Technology (IT) in the Supply Chain
- Innovative Technologies and Their Uses
- IT and Supply Chain Integration
Supply Chain Components and Tools
- Inventory Management Throughout the Chain
- Enterprise Resource Planning Systems
- Manufacturing/Distribution Resource Planning
Creating and Measuring Logistics Value
- Relationship Between Logistics and Customer Satisfaction
- Methodologies for Measuring Effectiveness
- Integrated Logistics Simulation
"One of the best logistics courses I've attended! The faculty/presenters were well prepared and professional. The material was grounded in theory and full of examples and practical application. The facilities and hospitality were five star from arrival to departure! The examples of similarities in the business and defense industry were enlightening for all attendees. I would highly recommend it; the value added for professional development, relevance to current issues, and application to daily business challenges is tremendous. A First Class Operation!"
Lt.Col. J. Reggie Hall
Executive Officer to the Assistant,
Air Force Deputy Chief of Staff for Installations and Logistics
Value Created for You and Your Company
Essentials of Supply Chain Management also includes a valuable supply chain simulation exercise called LINKS. LINKS encompasses all major supply chain elements: suppliers, manufacturers, distributors, retailers, and end-users. In a non-threatening but competitive environment, participant "firms" apply newly learned program concepts to manufacturing, distributing, and selling the "product" in three regional markets. Your firm is responsible for generating high-level decisions regarding demand, information technology, and research studies to ensure that supply chain management is well positioned within enterprise-wide management considerations. Your goal is to improve your firm's overall financial, operating, and market performance.
This program is taught by world-class faculty leaders from Penn State, as well as supply chain professionals. Each instructor has an extensive background in research and consulting, and in educating executives. Each brings to the classroom best-practice tools and implementation processes for achieving world-class results.
Dr. Christopher D. Norek, Senior Partner, Chain Connectors, Inc.and Senior Instructor, Penn State
Faculty Leaders from Smeal College of Business
Dr. William (Skip) Grenoble, Executive Director and Senior Research Associate, Center for Supply Chain Research
Dr. David Huff , Clinical Associate Professor of Supply Chain Management
Faculty Leaders from Business and Industry
Mr. Paul Avampato, Vice President, Customer Service and Logistics, Snacks and Confections, Kraft Foods, Inc.
Mr. Andrew Helveston, Customer Care & Logistics Director, MARS Chocolate North America
The program fee of $3,750 includes all instructional materials, private room accommodations, meals, break service, and access to recreational facilities. Association member pricing applies:
$3,650 for CSCMP members
$3,250 for CSCR corporate sponsors
- Processes and Tools for Supply Chain Success covers the latest technology and methods for defining, analyzing, and making recommendations for performance improvements.
- Achieving Supply Chain Transformation covers the critical elements of adaptive supply chain management: strategy, people, process, IT, and assessment.
- Developing Strategic Supply Chain Leaders covers developing supply chain systems that support organizational strategy.
- provides the tools and learning, based on practical applications, to start or improve your collaboration initiatives.
- a better understanding of the extent to which objectives are being achieved.
- Transportation Operations and Sourcing covers methods to effectively manage transportation operations, source carriers and third party providers to reduce costs and improve service levels.
There is no prerequisite for attending any of these programs. An Executive Programs representative will be happy to help you select the appropriate program for your current level of responsibility.
This program is cosponsored by the Council of Supply Chain Management Professionals.