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Aligning Supply Chain Organizations

This executive program from Penn State, #1 in supply chain education, provides a strong grounding in effectively using collaboration to improve decision making in demand management. Topics cover processes for building internal alignment through S&OP, CPFR, and innovative collaboration techniques with trading partners and suppliers.

A joint venture with the Smeal College of Business' Center for Supply Chain Research. Cosponsored by the Council of Supply Chain Management Professionals.

Enhance Your Competencies with a Supply Chain Certificate!

Program Objectives

This program covers improvement opportunities for internal process alignment as well as externally through key strategies between trading partners.  Topics include:

  • Use of self-assessments to establish collaboration baselines
  • Evolution of collaboration and its contributions to supply chain excellence
  • Collaborative planning, forecasting, and replenishment (CPFR)
  • Successful sales and operations planning (S&OP)
  • Industry case study on strategic partnerships
  • Trading partner collaboration and the state of logistics outsourcing
  • Executive perspectives from major consumer products company
  • Revisiting collaboration self-assessments

    Who Should Attend

    This program is designed for individuals responsible for coordinating collaborative efforts across functions within an organization or managing trading partner relationships across multiple firms. It would also benefit those who manage key external resources that are essential to the success of any supply chain (e.g., transportation, warehousing, 3PL/4PL, information technology, etc.).  The program is particularly useful for providers of logistics services who may invite to “bring” with them customers with whom they aspire to have better organizational alignment and improved business relationships.

    This is a required course for those pursuing a Certificate in Supply Chain Leadership.

    SPECIAL OFFER FOR 3PLS!! Third-party logistics providers may attend with their customers at a significant discount for both parties. See details below.

    Program Benefits

    Aligning Supply Chain Organizations will improve your ability to:

    • Leverage supply chain relationships and use the power of collaboration to increase profits, reduce costs, and improve visibility
    • Execute better supply chain performance through information sharing and the meaningful use of shared information
    • Smooth fluctuations in demand and synchronize supply with demand signals
    • Enhance customer service, reduce stock outs, and improve product line ROIs
    • Implement proven collaborative methodologies like S&OP and CPFR within your organization
    • Develop productive trading partner relationships and strategies
    • Access, analyze, and understand disparate data sources and emerging trends in product management
    • Understand how to successfully implement supply chain strategies relating to collaboration, alignment and sychronization

    Download: Read about effective implementation practices of an S&OP program in a brief article written by Penn State Senior Instructor Chris Norek featured in Logistics Quarterly.

      Program Content

      Delivery is balanced between in-depth discussion and action-learning exercises to drive home concepts and facilitate immediate application upon return to the organization.  Topics include:

      Alignment and Synchronization with Supply Chain Partners

      • Managing supply chains in the 21st century
      • Building and maintaining trust in a business partnership
      • Leveraging people, processes and technology for supply chain success
      • Change management mandates for an organization
      • Collaborative Planning, Forecasting and Replenishment (CPFR)

      Internal Collaboration

      • Sales and Operations Planning (S&OP) and implementation priorities
      • Concept of Consensus Forecasting
      • Coordinated demand and supply planning

      Integrating Internal & External Collaboration

      • Practical insights from industry leaders
      • Industry case study to understand trading partner collaboration

      Self-Assessment Tool

      • Identifying and understanding key issues relating to supply chain collaboration and alignment
      • Benchmarking your firm's alignment for integrated business performance

      “As the leader of the Global Supply Chain function, I'm better prepared to develop collaboration processes with internal functions and customers....The course provided more insight on the +/- of doing things correctly with a strong consideration to change management issues.”
      Pedro Menendez, Vice President, Global Supply Chain, USG Corporation

      Faculty Leaders

      Faculty Directors

      Dr. John Langley, Clinical Professor of Supply Chain Management, and Director of Development for the Center for Supply Chain Research, Penn State
      Listen to Dr. Langley's interview by SCDigest on supply chain best practices and key recommendations for the future.

      Faculty Leaders

      Mr. Joe Andraski, Founder, Collaborative Energizer LLC; former President and CEO, Voluntary Interindustry Commerce Solutions Association

      Mr. William A. Eisele, Global Account Manager for Whirlpool Corporation, Penske Logistics, Inc.

      Mr. Marc Peremans, Regional Distribution Manager, Northeast and South Florida, Whirlpool Corporation

      Mr. Jason Reiman, Vice President, Global Customer Service, Planning, and Logistics, The Hershey Company


      The program fee of $2,500 includes all instructional materials, private room accommodations, meals, break service, and access to recreational facilities. Association member pricing applies:
      $2,400 for CSCMP members
      $2,150 for CSCR corporate sponsors

      3PL SPECIAL: Third-party logistics providers may attend with one or more customers and receive 20% off for a program fee of $2,000 each.  You must call our enrollment coordinator at (814) 865-3435 to reserve your seats at this special rate.

      Related Programs

      • Supply Chain Analytics covers data analysis strategies relative to the supply chain to gain a better understanding of the extent to which objectives are being achieved.
      • Transportation Operations and Sourcing covers methods to effectively manage transportation operations, source carriers and third party providers to reduce costs and improve service levels.

      This program is cosponsored by the Council of Supply Chain Management Professionals.

      Program Dates
      May 05 - 06
      Executive Education Center, University Park Campus
      November 05 - 06
      Executive Education Center, University Park Campus
      Value Creations Teams

      We support team participation to maximize the impact of content and drive change within your organization faster and more efficiently. Organizations that send three or more participants will receive significant savings. Teams also have access to the full resources of Penn State during and after the program.