Applying new knowledge to real problems for measurable results.

Aligning Supply Chain Organizations

A joint venture with the Penn State Smeal College of Business' Center for Supply Chain Research. Cosponsored by the Council of Supply Chain Management Professionals.

Enhance Your Competencies with a Supply Chain Certificate!  Learn more.

Program Objectives

This program covers improvement opportunities for internal process alignment as well as externally through key strategies between trading partners.  Topics include:

  • Concepts and challenges of supply chain alignment
  • Evolution of collaboration and its contributions to supply chain excellence
  • Collaborative planning, forecasting, and replenishment (CPFR)
  • Successful sales and operations planning (S&OP)
  • Integrated business planning (IBP) and integrated business management (IBM)
  • Industry case study on strategic supply chain partnerships
  • Trading partner collaboration and the state of logistics outsourcing
  • Executive perspectives from major consumer products company
  • Revisiting challenges of supply chain collaboration

    Who Should Attend

    This program is designed for individuals responsible for coordinating efforts to align supply chain and organizational strategies, supply and demand, and supply chain and trading partners across multiple firms. It would also benefit those who manage key external resources that are essential to the success of any supply chain (e.g., transportation, warehousing, 3PL/4PL, information technology, etc.).  The program is particularly useful for providers of logistics services who may choose to attend along with customers with whom they aspire to have better organizational alignment and improved business relationships. This is a required course for those pursuing a Professional Certificate in Supply Chain Leadership.

    How can better collaboration develop new solutions, identify potential risk, and improve execution? Find out in this article co-authored by Steve Tracey, Executive Director of the Center for Supply Chain Research at Penn State for Supply and Demand Chain Executive Magazine.

    Program Benefits

    Aligning Supply Chain Organizations will improve your ability to:

    • Leverage supply chain relationships and use the power of collaboration to increase profits, reduce costs, and improve visibility
    • Execute better supply chain performance through information sharing and the meaningful use of shared information
    • Smooth fluctuations in demand and synchronize supply with demand signals
    • Enhance customer service, reduce stock outs, and improve product line ROIs
    • Implement proven collaborative methodologies like CPFR, S&OP, and IBP/IBM within your organization
    • Develop productive trading partner relationships and strategies
    • Access, analyze, and understand disparate data sources and emerging trends in product management
    • Understand how to successfully implement supply chain strategies relating to collaboration, alignment and synchronization

    Download: Read about effective implementation practices of an S&OP program in a brief article written by Penn State Senior Instructor Chris Norek in Logistics Quarterly.

      Program Content

      Delivery is balanced between in-depth discussion and action-learning exercises to drive home concepts and facilitate immediate application upon return to the organization.  Topics include:

      Alignment and Synchronization with Supply Chain Partners

      • Managing supply chains in the 21st century
      • Building and maintaining trust in a business partnership
      • Leveraging people, processes and technology for supply chain success
      • Change management mandates for an organization
      • Collaborative Planning, Forecasting and Replenishment (CPFR)

      Internal Collaboration

      • Sales and Operations Planning (S&OP) and implementation priorities
      • Integrated Business Planning (IBP) and Integrated Business Management (IBM)
      • Concept of Consensus Forecasting
      • Coordinated demand and supply planning

      Integrating Internal & External Collaboration

      • Practical insights from industry leaders
      • Industry case study to understand trading partner collaboration

      Challenges of Supply Chain Alignment

      • Identifying and understanding key issues and challenges relating to supply chain collaboration and alignment
      • Revisiting challenges of Supply Chain Alignment to assess progress made toward insight and resolution
      • Benchmarking your firm's alignment for integrated business performance

      This program awards 1.5 CEUs. Penn State Continuing Education Units (CEUs) are available based on a standard of one unit per ten hours of classroom instruction. Upon completion of this program, each participant will be awarded a certificate for 1.5 Penn State CEUs earned.

      “As the leader of the Global Supply Chain function, I'm better prepared to develop collaboration processes with internal functions and customers....The course provided more insight on the +/- of doing things correctly with a strong consideration to change management issues.”
      - Pedro Menendez, Vice President, Global Supply Chain, USG Corporation


      Faculty Director

      Dr. C. John Langley Jr., Clinical Professor of Supply Chain Management and Director of Development for the Center for Supply Chain Research, Pnn State -- Listen to Dr. Langley's interview by SCDigest on what he sees as the biggest challenge facing companies today.

      Faculty Leaders

      Mr. William A. Eisele, Global Account Manager for Whirlpool Corporation, Penske Logistics, Inc.

      Ms.Siobhan O'Bara, Senior Vice President, Industry Engagement, GS1 US

      Mr. Marc Peremans, Regional Distribution Manager, Northeast and South Florida, Whirlpool Corporation


      The program fee of $2,500 includes all instructional materials, private room accommodations, meals, break service, and access to recreational facilities. Association member pricing applies:
      $2,400 for CSCMP members
      $2,000 for CSCR corporate sponsors

      Active military personnel, PSU alumni, and teams of three or more attending this program from one company are eligible for a 20% program discount. 


      Our enrollment coordinator will be happy to hold a seat for you in this program. A reservation does not commit you to the program until you submit the registration form online. Please call 814-865-3435.

      Related Programs

      This is a required course for those pursuing a Professional Certificate in Supply Chain Leadership. Participants must take these two other courses to complete the Certificate:

        Programs may be taken in any order over any period of time. An Executive Programs representative will be happy to help you select the appropriate program for your current level of responsibility.

        Program Dates
        There are currently no classes scheduled. Please contact us to register your interest.