Program Objectives

Processes and Tools for Supply Chain Success presents a practical overview of the tools and resources necessary for improving business performance in the supply chain. The program presents the latest methods and technology for defining, analyzing, and making recommendations for change. It provides a framework for attendees to compute the benefits that can be expected and understand the challenges that might be encountered with implementation.

Who Should Attend?

This program is for managers and executives who want to better understand and use state-of-the-art tools and concepts in supply chain management and operations. Those who work as functional counterparts in finance, information systems, manufacturing, or marketing will also benefit. This is a required course for those pursuing a Certificate in Supply Chain Management.

Program Benefits

Process and Tools for Supply Chain Success will improve your ability to:

• Plan supply chains on a global scale
• Better measure and manage profits and costs 
• Better manage the physical flow of products
• Improve the quality and dependability of products and services 
• Increase the speed of delivery and reduce waste 
• Achieve rapid improvements in operational efficiency and effectiveness

Program Content

Processes and Tools for Supply Chain Success incorporates the standard supply chain processes of PLAN, SOURCE, MAKE, DELIVER, and RETURN – also known as the SCOR model – to introduce important technologies and methods that drive performance improvement at each action point.

Tools for the PLAN process

• Modeling and designing global supply chain networks
• Assessing improvement opportunities using ABC Analysis
• Advanced supply chain planning tools (APO, APS, Inventory Optimization)
• Collaborative Planning, Forecasting, and Replenishment (CPFR)
• Public/private sector comparisons

Tools for the SOURCE process

• Supplier relationship management and strategic procurement
  
• Reverse auctions
  
• Landed cost models
  

Tools for the MAKE process

• Lean and Six Sigma in the supply chain

Tools for the DELIVER process

• Warehouse management systems
• Transportation management systems

Tools for the RETURN process

• Closed-loop supply chains

Challenges of tool implementation

Putting theory into practice

• Application workshops
  
• Real-world cases in process operation
  
• Corporate presentations of benchmark practices

Value Created for You and Your Company

Processes and Tools for Supply Chain Success includes a valuable business simulation exercise. In a risk-free environment, participant teams apply newly learned program concepts to running their own electronics manufacturing company.

The effects of uncertainty as they apply to supply chains are large and important. The simulation drives home key concepts of the program by allowing the participant to test:

• changes in manufacturing processes and flows
• changes in coordination across supply chain partners
• any kind of impact that contains uncertaint

Faculty Leaders

Faculty Director
Norm Aggon

Faculty Leaders from Penn State
Daniel Guide
Terry Harrison
Anthony Kwasnica
Robert Novack
Richard Wysk

Faculty Leaders from Business and Industry
John Coyle, III
George Harry
Darren Maynard
John Metzger

Related Programs

Additional Supply Chain Offerings Include:

• Essentials of Supply Chain Management covers topics for building maximum efficiency through better reporting and measurement systems.
  
  
• Achieving Supply Chain Transformation covers the critical elements of adaptive supply chain management: strategy, people, process, IT, and assessment.
  
  
• Designing and Leading Competitive Supply Chains covers developing supply chain systems that support organizational strategy.
  
  
• Applying Lean Principles Across the Supply Chain introduces a systemic approach for applying Lean thinking to supply chain challenges. Focuses on principles, tools, and application of strategy for greater speed and efficiency. This program addresses the enterprise view as well as the emerging challenges of aligning trading partners with Lean supply chain implementation initiatives.
  
  

There is no prerequisite for attending any of these programs. An Executive Programs representative will be happy to help you select the appropriate program for your current level of responsibility.

This program is cosponsored by the Council of Supply Chain Management Professional.

Council of Supply Chain Management Professionals
333 East Butterfield Road, Suite 140
Lombard, IL 60148
630-574-0985
FAX: 630-574-0989

For more information contact:

Penn State Executive Programs
Smeal College of Business
The Pennsylvania State University
382 Business Building
University Park, PA 16802-3603

Phone: 814-865-3435
Fax: 814-865-3372
On the Web: http://www.smeal.psu.edu/psep/index.html
Email: psep@psu.edu