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Processes and Tools for Supply Chain Success

Presents the latest methods and technology for defining, analyzing, and implementing supply chain performance improvements. Provides a framework for computing the benefits and challenges of implementing new tools and techniques.

A joint venture with Smeal College of Business' Center for Supply Chain Research

Cosponsored by the Council of Supply Chain Management Professionals

Enhance Your Competencies with a Supply Chain Certificate!
Penn State Executive Programs and the Center for Supply Chain Research are providing three opportunities to advance your supply chain proficiency and to demonstrate your commitment to self-enrichment and subject expertise. Receive a Certificate in Supply Chain Management, a more advanced Certificate in Supply Chain Leadership, or a new Certificate in Supply Chain Operational Excellence by completing a combination of open-enrollment programs.

Program Objectives

Processes and Tools for Supply Chain Success presents a practical overview of the tools and resources necessary for improving business performance in the supply chain. The program presents the latest methods and technology for defining, analyzing, and making recommendations for change. It provides a framework for attendees to compute the benefits that can be expected and understand the challenges that might be encountered with implementation.

Who Should Attend?

This program is for managers and executives who want to better understand and use state-of-the-art tools and concepts in supply chain management and operations. Those who work as functional counterparts in finance, information systems, manufacturing, or marketing will also benefit. This is a required course for those pursuing a Certificate in Supply Chain Management.

Program Benefits

Process and Tools for Supply Chain Success will improve your ability to:

  • Plan supply chains on a global scale
  • Better measure and manage profits and costs 
  • Better manage the physical flow of products
  • Improve the quality and dependability of products and services 
  • Increase the speed of delivery and reduce waste 
  • Achieve rapid improvements in operational efficiency and effectiveness

This program now awards 3 CEUs.

Penn State Continuing Education Units (CEUs) are available based on a standard of one unit per ten hours of classroom instruction. Upon completion of this program, each participant will be awarded a certificate for three (3.0) Penn State CEUs earned.


Program Content

Processes and Tools for Supply Chain Success incorporates the standard supply chain processes of PLAN, SOURCE, MAKE, DELIVER, and RETURN – also known as the SCOR model – to introduce important technologies and methods that drive performance improvement at each action point.

Tools for the PLAN process

  • Modeling and designing global supply chain networks
  • Assessing improvement opportunities using ABC Analysis
  • Advanced supply chain planning tools (APO, APS, Inventory Optimization)
  • Collaborative Planning, Forecasting, and Replenishment (CPFR)
  • Public/private sector comparisons

Tools for the SOURCE process

  • Supplier relationship management and strategic procurement
  • Reverse auctions
  • Landed cost models

Tools for the MAKE process

  • Lean and Six Sigma in the supply chain

Tools for the DELIVER process

  • Warehouse management systems
  • Transportation management systems

Tools for the RETURN process

  • Closed-loop supply chains

Challenges of tool implementation

Putting theory into practice

  • Application workshops
  • Real-world cases in process operation
  • Corporate presentations of benchmark practices


“I thoroughly enjoyed this class. Great mix of academia and real life examples; great class participation and great instructors. I found this course to be very relevant to my current job activities.”

--Cindy Ambrose, Project Manager, Logistics, The Hershey Company

 

Value Created for You and Your Company

Processes and Tools for Supply Chain Success includes a valuable business simulation exercise. In a risk-free environment, participant teams apply newly learned program concepts to running their own electronics manufacturing company.

The effects of uncertainty as they apply to supply chains are large and important. The simulation drives home key concepts of the program by allowing the participant to test:

  • changes in manufacturing processes and flows
  • changes in coordination across supply chain partners
  • any kind of impact that contains uncertaint

Faculty Leaders

Faculty Director

Norm Aggon, Assistant Department Chairman, Department of Supply Chain and Information Systems, The Smeal College of Business, Penn State

Faculty Leaders from Penn State

Daniel Guide, Associate Professor of Operations & Supply Chain Management

Terry Harrison, Professor of Supply Chain and Information Systems

Anthony Kwasnica, Associate Professor of Business Economics

Robert Novack, Associate Professor of Supply Chain Management

Richard Wysk, Leonhard Chair in Engineering, Department of Industrial and Manufacturing Engineering

Faculty Leaders from Business and Industry

John Coyle, III
George Harry
Darren Maynard
John Metzger

Related Programs

For more information contact:

Penn State Executive Programs
Smeal College of Business
The Pennsylvania State University
382 Business Building
University Park, PA 16802-3603

Phone: 814-865-3435
Fax: 814-865-3372
On the Web: http://www.smeal.psu.edu/psep/
Email: psep@psu.edu

Document Actions
Program Details

Download Brochure

supply_chain_tools.pdf — PDF document, 224Kb

Program Dates

(Four Days)
November 17-21, 2008

May 18-22, 2009
November 16-20, 2009

Fees

The program fee of $3,950 includes all instructional materials, private room accommodations, all meals, and access to recreational facilities. Association member pricing applies:
$3,850 for CSCMP members
$3,450 for CSCR corporate sponsors

Value Creation Teams

We support team participation to maximize the impact of content and drive change within your organization faster and more efficiently. Organizations that send three or more participants will receive significant savings. Teams also have access to the full resources of Penn State during and after the program.