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Op-Ed: Proper Destruction Important For Data

Op-Ed: Proper Destruction Important For Data

You may remember the old television show "Mission Impossible," which began every episode with the following admonition: "This tape will self-destruct in ten seconds." In fiction, sensitive data may "self-destruct," but in the real world it does not. Savvy business people understand the dangers they face when dealing with the retention and, yes, destruction of electronic information.

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Op-Ed: Customer Follow-Up Is An Art In Business

Op-Ed: Customer Follow-Up Is An Art In Business

f business is an art—and much of it is—it's time to ask yourself what your company's portrait would look like if it were painted on your customer's canvas. Is it a thing of memorable beauty, say the Mona Lisa? Or is it a disjointed, abstract mess that is confusing and lacking in recognizable form?

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In Hard Economic Times, Take Care Of Customers So They’ll Take Care Of You

In Hard Economic Times, Take Care Of Customers So They’ll Take Care Of You

As I sit down to write this column, the stock market has lost 13 percent of its value, down some 900 points since April. Major indicators now point to an economy just outside of bear-market territory. In business, as with most everything else, people will see that the glass is either half empty or half full.

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U.S. Navy Names Executive Education Alumnus 'Logistician Of The Year'

The U.S. Navy has awarded its 2007 Military Logistician of the Year honor to an alumnus of the Marine Corps Logistics Education Program (MCLEP), a series of courses for military and Defense Department logisticians led jointly for the past 10 years by Penn State Executive Programs and the Center for Supply Chain Research at the Smeal College of Business.

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Penn State Executive Programs: Growing Leaders With Continuous Improvement

Penn State Executive Programs: Growing Leaders With Continuous Improvement

Penn State Executive Programs, the executive education division of the Smeal College of Business, works with Grainger, the leading broad-line distributor of facilities maintenance products, to develop a custom executive education program for the manager's of Grainger's unique supply chain.

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Op-Ed: Workplace Equality Has A Way To Go

Op-Ed: Workplace Equality Has A Way To Go

Isn't it a shame that in 2008, with nearly a decade gone in the 21st century, we are still coming to terms with issues of equity in the workplace? There needs to come a day—and soon—when stories about women and underrepresented groups in business become unnecessary. This is not yet the case.

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Exec Ed Program For IT And Business Managers On Marrying Strategies

Penn State Executive Programs is offering a weeklong executive education program this month to explore how to better align IT strategies and infrastructures with business functions and needs to produce better business results.

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Financial Times Ranks Smeal Among Top Custom Executive Education Providers

The Financial Times has ranked Penn State Executive Programs fifth among public university providers of custom executive education programs and 17th among U.S. providers.

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Gardner To Speak At Women's Leadership Conference

Patricia Gardner, director of executive education for Penn State Executive Programs at the Smeal College of Business, is scheduled to speak at her alma mater, Alfred University, on June 13.

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Bangkok, Dubai Programs Highlight Growing Global Reach Of Penn State Executive Programs

With recent programs and planning meetings held in China, Dubai, and Thailand, Penn State Executive Programs is expanding its international reach, bringing its top-rated leadership, executive development, and supply chain executive education programs to companies around the world.

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Op-Ed: Helping Road Warriors Take Stress Out Of Travel

Op-Ed: Helping Road Warriors Take Stress Out Of Travel

When Dorothy hit the Yellow Brick Road in Munchkin Land, she had one goal: Get home. Happily, she had those ruby slippers that took her there.

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Op-Ed: Charting A Prosperous Course In Uncertainty

Op-Ed: Charting A Prosperous Course In Uncertainty

Sure these are turbulent times. Headlines herald the coming year as a period that will be, at best, uncertain. Our heads spin from the prospect of a recession as the federal government works feverishly to come up with a plan to deflect the economic pain on businesses and consumers. The FUD factor—fear, uncertainty and doubt—is in the air, so thick it is palpable.

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Op-Ed: What Keeps Business Executives Up At Night?

Op-Ed: What Keeps Business Executives Up At Night?

The turn of the new year always brings both reflections and considerations for the future. "What's going to happen this year?" is one of the major questions on the minds of most business executives and organizational leaders. Charged with the responsibilities of providing the strategic focus that leads to growth and profits, these men and women must be prepared for the unpredictable and unexpected. That's worrisome on the face of it.

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Op-Ed: Saying 'Thank You' Can Open More Doors Than You Think

Op-Ed: Saying 'Thank You' Can Open More Doors Than You Think

Several workplace surveys conducted within the past year reveal the impact that an honestly expressed "thanks" can have on colleagues, co-workers, and clients. In its sixth annual Etiquette Survey, Lenox Inc., the New Jersey-based producer of quality gifts and tableware, found that Americans continue to think that public manners are worse than the previous year.

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Op-Ed: Business Etiquette More Than Right Fork

Op-Ed: Business Etiquette More Than Right Fork

As the great modern management guru Peter Drucker once remarked, "Good manners are the lubricating oil of organizations." Of course, he also understood that business etiquette includes a wide range of social behaviors. In this time of the global marketplace and heated competition, business etiquette is a great deal more than using the correct fork for your salad and knowing when and where to place your napkin.

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Pittsburgh Executive Education Program To Explore 'Leadership In The Global Economy'

Penn State Executive Programs, the executive education division of the Smeal College of Business, in collaboration with four Penn State campuses, will host a two-day, high-level executive education program for Pittsburgh-area business leaders focusing on organizational effectiveness and strategy development in the ever-changing international marketplace.

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Op-Ed: Create Your Own Brand

Op-Ed: Create Your Own Brand

Creating a personal brand is a way for each of us to distinguish ourselves in the marketplace of work. It all starts with this question: What makes you unique? What do you offer to an employer or client that no one else can offer? It also means thinking about yourself very, very differently.

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Smeal To Lead Marine Corps Logistics Training Efforts

For the ninth year in a row, the United States Marine Corps is turning to Penn State's Smeal College of Business to lead the Marine Corps Logistics Education Program (MCLEP) for military and Department of Defense logisticians.

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Cataldo Joins Board Of Leading Executive Education Organization

Patrick Cataldo, associate dean for executive education at Penn State's Smeal College of Business, has been elected to the board of directors of the International University Consortium for Executive Education (UNICON), an organization of leading business schools focusing on the theory and delivery of executive education programs.

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Op-Ed: Corporate World Goes Back To School, Too

Op-Ed: Corporate World Goes Back To School, Too

Patrick Cataldo, associate dean for executive education, writes in an op-ed: "Talent development is the best way to stay ahead in the marketplace while improving retention rates. In the 21st century, it takes more than compensation to keep employees motivated. It requires providing opportunities to grow and develop in their careers. High-potential leaders crave these opportunities and appreciate it when they are offered."

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