Latest News: August 2009

Research: Demanding Lives of Clergy Reveal Tactics for Achieving Work-Life Balance

Through interviews with individuals who face particularly extreme challenges in balancing work and home demands—Episcopal priests—a researcher at Penn State's Smeal College of Business and his co-authors have identified 11 tactics to help employees achieve work-life balance by negotiating the boundaries between their office life and their home life.

Customer Service Vital during Difficult Times

"Is it possible that there's a business out there that hasn't heard about the need for excellent customer service during a rough economy?" writes Patrick Cataldo, associate dean for executive education, in his monthly column. "You wouldn't think so, but you'd be wrong. Apparently common sense isn't as common as it should be."

Smeal Forms Advisory Board of Leading Corporate Sustainability Executives

The Sustainability Council at Penn State's Smeal College of Business has formed a corporate advisory board consisting of sustainability executives from some of the world's leading corporations. The eight-member board is made up of representatives from Alcoa, Caterpillar, Dell, DuPont, Eastman Kodak, Johnson & Johnson, PepsiCo, and Xerox.

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