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Benchmarking

The Center for Supply Chain Research participates in benchmarking consortia on global trade compliance, customer service, and transportation.

Benchmarking Groups

A key research activity of CSCR is its leadership of benchmarking consortia across a number of supply chain areas. Members benefit from sharing quantitative and qualitative data to improve their processes and operations. Each group meets two to three times per year to share best practices at different host locations. Currently, there are two active consortia that concentrate in the areas of distribution and customer service, and sales and operations planning processes related to the field of logistics and supply chain management.

Distribution and Customer Service Benchmarking Consortium

Sales and Operations Planning Benchmarking Consortium

For more information about the Benchmarking Consortia, please email cscr@smeal.psu.edu .