About Us

Gerald I. Susman is director of CMTOC and co-director of the Quality and Manufacturing Management Program . He is Robert and Judith Klein Professor of Management in The Smeal College of Business at The Pennsylvania State University. He has extensive experience writing about and consulting with companies that are undergoing organizational and technological change.

Where available, a navigation to a brief biographical sketch of each member of the team is provided.

Penn State Faculty associated with CMTOC are:

Norman Aggon
Instructor in Operations Management

Frank Archibald
Senior Research Associate, Applied Research Lab

Melvin Blumberg
Professor of Business Administration at Penn State Harrisburg

Francis L. Chelko
Instructor of Operations and Supply Chain Management

Ann Echols
Assistant Professor of Management

Barbara L. Gray
Professor of Organizational Behavior

J. Edward Ketz
Associate Professor of Accounting and Management Information Systems

Irene Petrick
Assistant Professor of Information Systems and Technology

Clayton Ruud
Professor of Industrial Engineering

Charles C. Snow
Professor of Business Administration and Mellon Bank Fellow

Douglas Thomas
Assistant Professor of Business Logistics/Operations Management

J. Randall Woolridge
Professor of Finance and The Goldman Sachs and Co.
and Frank P. Smeal Endowed University Fellow