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Publications: eBusiness Research Center Webinars

"Strategic Sourcing Assessment: Data Driven Analytics Enabling Attendees to Make Effective Sourcing Decisions"
February 28, 2005
eBusiness Research Center Webinar

  • Presenter
    • Amir Hartman, Founder and Managing Director, MainStay Partners, LLC

"Globally Valid Measures of Customer Satisfaction"
November 30, 2004
eBusiness Research Center Webinar

  • Presenters
    • Roland Rust, David Bruce Smith Chair in Marketing, Chair of the Marketing Department, Robert H. Smith School of Business University of Maryland
    • Arvind Rangaswamy, Jonas H. Anchel Professor of Marketing, Penn State University

"Multi-channel Marketing: Issues and Opportunities"
September 29, 2004
eBusiness Research Center Webinar

  • Presenters
    • Arvind Rangaswamy, Jonas H. Anchel Professor of Marketing, Penn State University
    • Venkatesh "Venky" Shankar, Professor of Marketing and Coleman Chair in Marketing, Mays Business School, Texas A&M University

"Right Shoring Best Practices"
September 21, 2004
eBusiness Research Center Webinar

  • Presenter (Replay of this webinar is not available)
    • Ravi Kalakota, CEO, eBusiness Strategies

"Product Recommender Systems"
September 2, 2004
eBusiness Research Center/Xerox Webinar

  • Presenter (Replay of this webinar is not available)
    • Gerald Häubl, Canada Research Chair in Behavioral
    • R. K. Banister, Professor of Electronic Commerce and Associate Professor of Marketing
    • Alan Montgomery, Associate Professor of Marketing, Carnegie Mellon University
    • Arvind Rangaswamy, Jonas H. Anchel Professor of Marketing and Research Director, eBusiness Research Center Penn State University