Publications: eBusiness Research Center Webinars

"Strategic Sourcing Assessment: Data Driven Analytics Enabling Attendees to Make Effective Sourcing Decisions"
February 28, 2005
eBusiness Research Center Webinar

• Presenter
• Amir Hartman, Founder and Managing Director, MainStay Partners, LLC

"Globally Valid Measures of Customer Satisfaction"
November 30, 2004
eBusiness Research Center Webinar

• Presenters
• Roland Rust, David Bruce Smith Chair in Marketing, Chair of the Marketing Department, Robert H. Smith School of Business University of Maryland
• Arvind Rangaswamy, Jonas H. Anchel Professor of Marketing, Penn State University

"Multi-channel Marketing: Issues and Opportunities"
September 29, 2004
eBusiness Research Center Webinar

• Presenters
• Arvind Rangaswamy, Jonas H. Anchel Professor of Marketing, Penn State University
• Venkatesh "Venky" Shankar, Professor of Marketing and Coleman Chair in Marketing, Mays Business School, Texas A&M University

"Right Shoring Best Practices"
September 21, 2004
eBusiness Research Center Webinar

• Presenter (Replay of this webinar is not available)
  • Ravi Kalakota, CEO, eBusiness Strategies

"Product Recommender Systems"
September 2, 2004
eBusiness Research Center/Xerox Webinar

• Presenter (Replay of this webinar is not available)
  • Gerald Häubl, Canada Research Chair in Behavioral
  • R. K. Banister, Professor of Electronic Commerce and Associate Professor of Marketing
  • Alan Montgomery, Associate Professor of Marketing, Carnegie Mellon University
  • Arvind Rangaswamy, Jonas H. Anchel Professor of Marketing and Research Director, eBusiness Research Center Penn State University